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What is the exchange/return policy?

For Returns/Exchanges, please send your PHOOZY(s) back in original packaging to the address below and we can get your exchange/refund processed. Please include your packing slip, the reason for return, and your order number which will serve as your authorization number. We strongly recommend using a shipping method with tracking. Returns & exchanges are allowed within 30 days of receipt. Returns outside the 30-day period will no longer be accepted.


PHOOZY Exchange/Returns

19701 Bethel Church Rd. Suite 103-254

Cornelius, NC 28031 USA



Questions regarding returns/exchanges can be sent to [email protected]


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